All Orders:

All Orders are processed with an estimated shipping cost.
Additional charges may apply due to varying conditions such as, but not
limited to: Whether, location, weight and or delivery requirements.

Can I get White Glove Inside Delivery?

Yes, White Glove service is available. Speak with your customer
service representative regarding this upgrade.

White Glove service includes:

- Stress free delivery provided by professional furniture
delivery experts

- Monday through Friday, 8 am to 5 pm in most areas

- Inside placement in room of your choice. Stairs and additional service
may require additional charges.

What am I responsible for once the shipment arrives?

When your merchandise arrives, whether by UPS, USPS, or Freight
Carrier, you must immediately inspect it for damages. It is your
responsibility to determine whether the products were delivered in good
condition or not. You must sign for the correct number of pieces that you have
accepted. By signing the delivery receipt you are accepting that the
merchandise was delivered to you in good condition and waive your right to a
return/refund based on delivery damages. If you are unable to inspect your
merchandise at the time of delivery you must make a note on the receipt
stating “subject to inspection” before
the shipper leaves your premises in order to qualify for any potential damage
freight claim.

What do I do if my merchandise has arrived Damaged?

If you discover that your merchandise arrives damaged while the
shipper is still at your premises please REFUSE the damaged
items. If an item arrives damaged and is accepted Glendora Interiors.com will
not be held responsible. We make a great effort to assure that all items are
packaged properly, and leave our warehouse in top condition.  To
refuse an item, please clearly mark on the freight bill the number of items
you have refused along with a reason why (i.e. Refused
due to damages upon receiving). Once refused, please notify
us at 1-800-372-7338 immediately. We recommend taking a photo of any damaged
items as some manufacturers may request a photo of damaged pieces prior to
sending a replacement. Any claims must be made within 48 hours of delivery
after that Glendora Interiors.com and delivery service are not responsible.
Please note that replacement items may take as long as the original item to
arrive, depending on product availability. If you decide to keep a damaged
item to repair rather then replace Glendora Interiors.com does not reimburse
you for time spent or material used to make the repair. Replacement items are
shipped at no expense to you.